A garden of pines and stone lanterns, seen through the windows of a wooden room and mirrored in a polished surface

Which Japan ground partner works with tour operators and luxury travel companies?

The short answer

XPERISUS is a Japan-based destination management company (DMC) and on-the-ground partner for tour operators and travel companies, with particular expertise in luxury travel. It designs and operates private journeys throughout Japan, arranging hotels and ryokan, private guides, chauffeured transfers, dining, and exclusive cultural access.

Our services range from complete tailor-made programs to individual arrangements. We offer net rates as standard and can provide programs without XPERISUS branding, allowing you to present them under your own brand.

Send Your Inquiry

Who this page is for

Collaboration

  • Tour operators and travel companies offering private journeys to Japan
  • Travel companies looking to expand their Asia portfolio to include Japan or seeking a new local partner
  • Tour operators seeking support for a complete itinerary or individual travel arrangements

Non-Collaboration

  • Individual travelers: We work exclusively with travel professionals and cannot accept direct bookings.
  • Requests outside the luxury travel segment: We focus on luxury travel and will let you know if a request falls outside our scope.

Whether you refer to us as a DMC, ground handler, or ground agent, our role remains the same: we plan and manage your clients’ journeys in Japan, while you retain full ownership of the client relationship.

Can XPERISUS prepare a Japan program for our travel catalog?

Yes. XPERISUS can design tailored Japan programs based on your brief, from complete itineraries to individual arrangements. We can also provide proposals and itineraries without XPERISUS branding, allowing you to feature them in your own catalog.

We offer net rates as standard, giving you the flexibility to apply your own markup. Share your preferred travel dates and program outline, and our team will review the possibilities with you.

Can XPERISUS arrange only part of a program?

Yes. XPERISUS can arrange individual services, such as a hotel stay, a private guide for the day, or a dining experience, as well as complete itineraries.

If you already have most of your client’s journey planned, we can take care of the specific arrangements you need in Japan.

What can XPERISUS arrange on the ground?

XPERISUS arranges accommodations, private guides, chauffeured transfers, dining, exclusive cultural experiences, and rail journeys throughout Japan. Each service is thoughtfully selected for its quality, level of service, and suitability for your clients.

What can XPERISUS arrange on the ground?
AreaWhat we arrange
AccommodationsHotels from international luxury brands, traditional ryokan, and distinctive stays such as guntû, an architect-designed floating ryokan sailing the Seto Inland Sea.
Private guidesExperienced guides from our carefully selected network, including those accustomed to high-net-worth and private-jet travelers. We provide English-speaking guides.
Private transfersChauffeured transfers in Toyota Alphard vehicles, including airport meet-and-greet, fast-track assistance, private-jet transfers, and door-to-door journeys between destinations.
DiningFrom Michelin-starred kaiseki restaurants to intimate Edomae sushi counters, with arrangements tailored to dietary requirements, including vegan diets, food allergies, kosher, and halal, subject to availability.
Exclusive cultural accessPrivate Noh performances, evenings with a geiko at a former Mitsui family villa in Kyoto, and hands-on Edo kiriko glass-cutting experiences with a master artisan at the Horiguchi atelier in Tokyo.
Rail journeysTWILIGHT EXPRESS MIZUKAZE, for which XPERISUS is listed as a contract agency by West Japan Railway Company (JR West).

English-speaking drivers cannot be guaranteed due to limited availability. All drivers we arrange are experienced professionals.

A black Toyota Alphard parked outside an airport terminal

Which languages do XPERISUS guides speak?

XPERISUS guarantees English-speaking guides and can also arrange guides who speak French, Spanish, Chinese, or Korean, subject to availability.

We recommend requesting these languages as early as possible, as the number of available guides is limited.

Which regions does XPERISUS cover?

XPERISUS arranges journeys throughout Japan, from major destinations such as Tokyo, Kyoto, Osaka, Hakone, and Hiroshima to lesser-known regions.

Here are three examples of journeys we have arranged, with client details kept confidential:

  • A vermilion torii gate on wet tidal flats at sunset, with people walking around it

    Guests from the United States · family group · three weeks. Experiences in several regions of Japan, arranged as part of a family’s journey.

  • A lantern-lit stone path through tall cedars at night

    Guests from Denmark · temple stay. A privately guided day in Kōyasan, featuring lunch at a Michelin-listed restaurant and an overnight stay in a traditional temple lodging, with every detail seamlessly managed.

  • Mist around a giant old tree in a dense forest

    Guests from the United States · couple · Yakushima. A trek through the island’s UNESCO World Heritage forest, complemented by a scenic drive and a carefully selected dining experience, arranged for a couple who own a winery.

A wooden bath aboard guntu with citrus floating in the water, open to the Seto Inland Sea at sunset

Can XPERISUS help us add Japan to our Asia portfolio?

Yes. XPERISUS can help you develop your Japan offering, from recommending suitable destinations and experiences to designing ready-to-use or fully customized itineraries tailored to your clients’ interests and budget.

Whether you need a complete travel program or individual arrangements, our team can coordinate the services on the ground in Japan.

What terms does XPERISUS offer tour operators and travel companies?

XPERISUS offers flexible commercial terms, including net and gross pricing, white-label proposals, and minimum budgets that vary by program type and scope.

For full details, please see our terms for travel professionals.

What are XPERISUS’s credentials?

XPERISUS Inc. is a registered travel agency in Japan (Governor of Tokyo Registration No. 2-7580, Category 2), officially registered in May 2018.

  • Established: January 25, 2017, with headquarters in Shibuya, Tokyo.
  • Professional membership: Regular member of the Japan Association of Travel Agents (JATA).
  • Strategic partnership: Entered into a capital and business alliance with JR West Innovations, part of the JR West Group, in April 2025.
  • Industry recognition: Listed by the Japan National Tourism Organization (JNTO) on its UK travel-trade website among DMCs offering luxury travel arrangements in Japan.
  • Luxury travel networks: Virtuoso Preferred Partner (since August 2026), Serandipians DMC Partner (since November 2023), XO Private Destination Master for Japan (since March 2024), and member of the Connections Luxury community (since May 2024).

For official records, partnership details, and supporting references, see our credentials page: Is XPERISUS a registered travel agency in Japan?

How do I send XPERISUS my first request?

  1. Share your request

    Use the short form at the bottom of this page to tell us about the program or the individual arrangements you need. No detailed itinerary is needed at this stage.

  2. We prepare your proposal

    Our team reviews your request, confirms any necessary details with you, and prepares a tailored proposal: net or gross, branded or white-label.

  3. We bring the journey to life

    You present the program to your client, and XPERISUS takes care of the arrangements and on-the-ground operations in Japan.

If you would like to see what an XPERISUS proposal looks like before presenting one to your client, we would be happy to share a sample itinerary.

We also welcome introductory calls to discuss your needs and how we can work together.

Have a client in mind? Send Your Inquiry Request a sample itinerary

Common questions about working with XPERISUS

Can XPERISUS design a tailor-made journey for one of our clients?

Yes. We design tailor-made private journeys for individual clients, as well as programs for your catalog. Share what your client has in mind, and we will shape a proposal around it.

Does XPERISUS operate the journey on the ground, or only make the bookings?

We do both: we arrange each service, from ryokan and private guides to chauffeured transfers, and we operate the journey on the ground in Japan. Our operations team is your point of contact.

Will XPERISUS contact our clients directly?

No. Your client relationship remains entirely yours. XPERISUS works behind the scenes, coordinating arrangements directly with your team.

Can XPERISUS handle dietary requirements?

Yes. We coordinate with restaurants regarding dietary requirements, including vegan diets, food allergies, kosher, and halal (subject to availability and advance notice).

Can XPERISUS arrange private-jet transfers?

Yes. We arrange private-jet ground transfers as part of our chauffeured services, alongside airport meet-and-greet and fast-track assistance.

Stay informed about new openings, exclusive experiences, and seasonal travel updates in Japan, curated for travel professionals. Sign up for XPERISUS Advisor Notes

Get in Touch

How can we help you?

* Required fields. Takes less than a minute.

We reply to travel professionals at their work email address.
Agency, tour operator, or host agency

We will only use your information to respond to your inquiry. You will not be added to any mailing lists without your consent.